Tag

#consumer rights

7 articles

GENERAL

Council Tax Debt Rules Eased After Martin Lewis Campaign

New rules from April 2027 will give people more time to pay council tax if they fall behind, following a campaign by Martin Lewis. The changes include waiting at least 63 days before demanding full annual payment and capping admin costs. Additionally, council tax payment plans will default to 12 monthly installments, and standardized forms will simplify claims for severe cognitive impairment discounts.

3 hours ago
GENERAL

Airlines Pocket Millions From Strict Baggage Rules

Airlines are earning millions daily from strict baggage rules, charging extra for larger bags or fining passengers who don't comply. Staff may receive bonuses for catching oversized items, leading to concerns about inconsistent enforcement and high fees for travelers. However, new European Parliament proposals could mandate larger free cabin baggage sizes, potentially altering the industry's revenue model.

1 week ago
Finance

Auto Makers Void Warranties Over Third-Party Repairs

Automotive manufacturers are increasingly using warranty clauses to compel owners into using dealership services, threatening to void coverage for third-party repairs. This practice, notably seen with high-end brands like Ferrari, raises concerns about consumer choice and impacts the independent repair market.

1 month ago
GENERAL

Subscription Creep: When Access Replaces Ownership

The subscription model has expanded beyond entertainment to nearly every consumer product, raising concerns about ownership and control. From car features to printers, companies are increasingly prioritizing recurring access over outright ownership, leading to consumer frustration and regulatory scrutiny.

2 months ago